Privacy Policy

Effective Date: July 1st, 2024

1. Introduction

Welcome to Epic Stone Creations. Your privacy is paramount to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is secure.

2. Information We Collect

Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, phone number, and home address. This information is typically collected when you request a quote, make a purchase, or subscribe to our newsletter.
Payment Information: For transactions, we collect payment details. All financial transactions are securely processed through third-party payment processors compliant with industry standards.
Usage Data: We collect data on how you use our website to improve our services. This includes your IP address, browser type, pages visited, and the time spent on our site.
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but this may affect site functionality.

3. How We Use Your Information

To Provide Services: We use your personal information to process transactions, deliver products, and provide customer support.
To Improve Our Services: Usage data helps us understand how you interact with our site, enabling us to improve user experience and functionality.
Marketing Communications: With your consent, we may use your contact information to send you promotional materials and updates on our products and services.
Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights.

4. Information Sharing

Third-Party Service Providers: We share information with trusted third-party service providers to facilitate our services, such as payment processing and delivery services. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security
We implement industry-standard security measures to protect your personal information. This includes encryption, access controls, and secure data storage practices.

6. Your Rights

Access and Correction: You have the right to access and correct your personal information. Please contact us to update your information.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
Data Deletion: You can request the deletion of your personal information. We will comply unless we have a legitimate legal reason to retain the data.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Epic Stone Creations
Email: info@epicstonecreations.com

Thank you for trusting Epic Stone Creations with your personal information. We are committed to protecting your privacy and ensuring a secure experience